Every web service requires care. A web service needs to be maintained and developed. We take care of your web service with a business-driven approach.
With high-quality Care, we ensure the business success, reliability, and security of your web service. Additionally, our Care significantly extends the lifespan of your web service.
Companies, organizations, and public sector
We take care of over 200 web services. Our Care service is offered for websites, web shops, and web applications. We are one of Finland’s leading WordPress experts, which is why the majority of the services under our Care have been implemented using the WordPress content management system. However, we also manage other technologies. We work with companies, organizations, and public sector actors.
We also take on the care of web services that we have not personally implemented.
Need help?
Do you feel that the maintenance and development of your web service could work better? If so, we’re just a click away.
Our mission is to help you succeed. For this reason, we don’t want to be a vendor that simply codes on request. Instead, we are a partner who provides insights and actions in a comprehensive, business-driven way.
Why us?
Not a client relationship, but a partnership
In our view, any web service maintenance partnership must be:
- Business-driven
- Comprehensive
- Proactive
- Clear and transparent
- Cost-effective
- Personal
Care content
Our growing and evolving Care team of over 10 experts is responsible for delivering our care service to our customers.
Takeover
If the web service already exists and we have not implemented it, the care partnership begins with taking over the web service.
The takeover is a crucial phase. During this time, we thoroughly familiarize ourselves with your service. After the takeover, we are able to take on the responsibility of maintaining the service.
In addition to the web services we have implemented ourselves, we have taken over and included dozens of web services implemented by other parties in our maintenance scope. Typically, a maintenance partner is changed because the collaboration is not functioning as desired.
Maintenance
Typically, a web service and its potential extensions need to be updated and tested regularly. Additionally, backup and security must be managed.
WordPress maintenance means that we manage both the web services we have implemented and those created by other parties. The majority of the over 200 web services under our care have been implemented using the WordPress content management system.
WordPress maintenance is an essential part of ensuring the functionality and security of any WordPress site. It keeps the site operational, fast, secure, and up-to-date, which is crucial for both the user experience and achieving business goals.
Customers Service and Support
We provide our clients with customer service, technical support, and support for using the web service. Additionally, we offer services such as user training.
We enter into software maintenance agreements with our clients, which include descriptions of service and response times.
Each of our clients has a dedicated account manager.
The customer service and support included in our care service literally means that we assist and support our clients. Over 200 clients under our care appreciate our customer service for:
- Speed
- Clarity and transparency
- Quality and expertise
- Cost-effectiveness
Further Development
Our recommendation is to measure and develop your web service based on data. Purposeful and regular further development also ensures a significant extension of the service’s lifecycle.
We help our clients with the further development of their web services across all areas of our expertise. The key word in further development is relevance. We recommend that web services be developed based on data, in a justified and goal-oriented manner.
Digital Success Model
The core purpose and goal of almost all web services is to promote business. For this reason, we want to be a partner that helps our clients succeed in the ever-evolving digital world.
We have created the Digital Success Model service to help our clients achieve results.
Get in touch
New Partnerships
Arto Hautanen
CBO, Care
Aapo Mäki
CEO / Senior Service Designer
Our Expertise
Comprehensive Expertise
A high-quality maintenance partnership requires more than just programming skills. We deliver a care service that leverages our broad expertise.
StrategyA web service must be developed strategically to help your business succeed.
Service DesignWhen planning actions according to the strategy, service design methods are utilized in the planning process. These include, for example, workshop sessions, research, and interviews.
DesignWhen developing a web service, the user experience must aim for excellence. User interface design plays a significant role in how our clients' service appears.
DevelopmentOur software developers, or coders, have extensive and diverse experience. Large integrations and versatile functionalities are part of our everyday work. We deliver technical solutions following the best programming practices. We test and document our deliverables thoroughly.
Data & analyticsIn order to assess the success of a web service, it must be measured. To develop a web service in a justified manner, it must be measured. We provide our clients with customized analytics solutions or collaborate with the client's current analytics partner.
ContentEven the best web service is of little use if the content isn't right. For this reason, we are accustomed to helping our clients with content planning and content production as well.